Privacy policy.

Who we are

B-Town Bites is an independent café at Record Stack Building, Factory Lane, Hayes UB3 1FQ. We're responsible for the personal details you share with us through this website. Questions? Email btowncafehayes@gmail.com or call 07450 069057.

What we collect and why

• Offers and updates emails. If you sign up, we keep your email address and the date you agreed, so we can send you offers, new menu items and news from B-Town Bites. We only email you because you ticked the box to say yes.
• Catering enquiries. If you send an enquiry, we receive your name, email, phone number (if given) and the details of your event, so we can reply and plan your order. We don't add you to our offers emails unless you sign up separately.
• Loyalty card. Our digital loyalty card is run by Alvy on their own website. Their privacy policy covers the details you give them.

Who helps us

• Web3Forms delivers our website forms to our email inbox.
• Google provides our email (Gmail), the map on our Find Us page and the fonts on this site. The map may set cookies when it loads.
• Hostinger hosts this website.

We never sell or share your details for anyone else's marketing.

How long we keep it

Offers sign-ups: until you unsubscribe. Catering enquiries: as long as we need them to handle your order and our records, then we delete them.

Unsubscribing and your rights

You can stop our emails at any time: use the unsubscribe link in any email, or just reply "unsubscribe", or email btowncafehayes@gmail.com. You can also ask us to show you, correct or delete the details we hold about you. If you're unhappy with how we've handled your details, you can complain to the Information Commissioner's Office at ico.org.uk.